Workplace assault is any physical assault, threatening tendencies, or verbal misuse occurring in the work setting up.
Workplace violence takes many forms and has many causes. Angered former employees, customers who feel wronged, stressed out employees or a conflict between co-workers can elevate to the point of a violent altercation in the office.
Personal life does spill over into the workplace, and sometimes those personal issues present themselves at the office with dangerous consequences. Companies that recognize the potential for workplace violence are in the best position to prevent it.
Lack of Pre-employment Screening Companies that do not conduct thorough background screenings on potential employees run the risk of hiring someone who could be prone to violence, or has a violent past.
Although many companies are using psychological tests during the hiring process in an attempt to weed out the potentially violent candidates, the test is not full-proof and should not be substituted for a thorough background check.
Stress As much as companies attempt to dictate this, employees do not leave their personal issues at the door. Stress, of a workplace and personal nature, can cause an employee to snap and lash out at at whomever the perceived enemy is.
Overworking employees can create a hostile work environment, and if the employee is also battling personal issues, the combination can have disastrous, if not deadly, results.
Lack of Employee Assistance Program An employee assistance program EAP can diffuse a situation with a potentially violent employee before the employee has a chance to act. Most employees become violent as a last resort--they feel no one is addressing or acknowledging their needs.
With an EAP program in place, employees have an impartial party with whom they can discuss the stressors in their life and possibly receive the assistance or treatment they need before things escalate into violence. Denial Companies who take the approach that nothing bad, such as a disgruntled employee returning to do harm to his former boss, actually fuel the workplace violence fire.
Ignorance of the potential for violence in an organization will cause an organization not to put proper safety and conflict resolution measures into place, leaving the organization vulnerable to such an attack from employees and customers, and lacking the tools to diffuse the situation.
Disgruntled Customers And Former Employees A person who feels a company has wronged him in some way can lash out at the company. It could be a customer who feels he was cheated, or it could be an employee who was fired, laid off or wronged by a co-worker.
The angry customer or employee who comes back and opens fire on the office is the most talked about type of workplace violence, but in actually, it is a very small percentage of the total cases.What is workplace violence?
Workplace violence is violence or the threat of violence against workers. It can occur at or outside the workplace and can range from threats and verbal abuse to physical assaults and homicide, one of the leading causes of job-related deaths.
However it manifests itself, workplace. Reasons for underreporting include workers’ mindset that violence is “part of the job” and their uncertainty as to what constitutes violence, the alert states.
The alert advises health care organizations to: Clearly define workplace violence and install establishment-wide systems that . Prepare and prevent workplace violence while complying with applicable legal requirements under federal law Choose and evaluate active shooter training Proactively address bullying, harassment, and domestic violence-related issues, which could be precursors to violence in the workplace.
What is workplace violence? Workplace violence is any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site.
It ranges from threats and verbal abuse to physical assaults and even homicide.
It can affect and involve employees, clients, customers and visitors. Workplace violence amounts mostly, from distressing or threatening dialect to homicide. Elements of workplace assault includes beatings, stabbings, suicides, shootings, rapes, internal traumas, threats or obscene phone calls, fear, soreness of any sort, as well as being affirmed at, shouted at, or implemented.
Workplace or occupational violence is a signiﬁcant issue in the health industry with between 67% and 80% of nurses experiencing verbal or physical assaults in the workplace (Ferri, Silvestri, Artoni.